Absolutely the worst service department I have ever been. by R S. on Jan 19, 2009 I took my car in for an oil change. After they told me it was ready it took them 40 minutes to finally locate the car. After 40 minutes, the car comes back with the engine splash guard (the protective cover under the engine... provided byinsiderpages.com
Kept their word - good deal buying my new car at Toyota of Santa Monica by Michelle M. on Jan 12, 2009 After coming to an agreement other dealerships offered to meet the same price. I chose to go to Santa Monica because I appreciated their time, effort and courtesy. They were the first to meet my price, not to mention we had... provided byinsiderpages.com
Terrible Service by Edible Arrangements on Nov 3, 2008 I have brought my Scion in on many occassions for a break inspection because there's a horrible noise coming from them and everytime they do an inspection they can't seem to find anything wrong with it. Now if there wasn't... provided bymaps.google.com
Crooks with No conscience by Joethaconsumer on Nov 12, 2008 I thought it was just that service rep so I took it back months later after it kept stalling out after AAA put a new battery in it. When they called me and told me that the throttle body assembly needed to be replaced for... provided bycitysearch.com
Never a problem by alex on Aug 27, 2008 Have taken my car to the service people here for 3 years and never had a problem. There was a small accident on the lot [stuff happens] while my car was there but they handled it very professionally, got me a rental w/upgrade... provided bymaps.google.com
Thives. They charged me and never fixed the problem. by santam on Jul 18, 2008 Wait ... I drive a toyota and this is a toyota dealer and they don't have the machine to fix their own cars? I was already mad when they told me this, but to make things worse when I picked up the car they charged me over... provided bycitysearch.com
avoid the service dept. by acey on Jun 1, 2008 to mention some: 1) my cars started to make screeching noise when idle 2) the power lock doesn't automatically opens the door's lock whenever I shut off the engine (it is supposed to open) To make it worse, I have to drive... provided bymaps.google.com
No title by harry b on May 15, 2008 The management and the staff are so unreasonable, when I have claimed that there is a crack in the windshield, the shift supervisor explained to me that, there was a spot on the glass and the weather's temperature has caused... provided bylocal.yahoo.com
Idiots by William Lee K. on Nov 12, 2007 They are very unprofessional people. Its not the fact that they lie, its that they lie to your face like you were a big idiot. they acted like selling me a car was a big favor they were gonna do for me. I decided to look... provided byinsiderpages.com
worst service ever by deal2007 on Mar 23, 2008 I brought my Corolla for a simple oil change. I took them 2.5 hours(!) to get it done. After I brought it home, the car started making a screeching noise! those idiots messed it up just by changing the oil! DON'T EVER GO... provided bymaps.google.com
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