Greate Service, great work, no complaints! by KillerJ on May 7, 2008
I used the Saumsung online support request, found Engineering Industries was close by and chose them. Samsung says you should get a call within 24 hours but that is just stupid. It was a Saturday. I got a call Monday from... provided bycitysearch.com
These guys are "the pits" by barbos on Dec 21, 2007
I was told that they hate to do warrantee work for Samsung because Samsung pays so poorly. They seem to be trying to punish customers for this situation. Each time I called to try to find out the progress of their repairs,... provided bycitysearch.com
Prompt and professional by phdgtd on Dec 11, 2007
EI made an appointment based on the projected delivery by UPS and repaired the TV in short order. Al very easy to deal with and Tony the repairman was not only personable but extremely competent (he only had 1 screw leftover-... provided bycitysearch.com
Terrible Customer service. by mmceachern5 on Sep 17, 2007
I will be filing a complaint with the Better Business Buera tonight. I bought the TV at Best Buy. None of the three company's can help me. I understand from another repair place that they are supossed to replace the product... provided bycitysearch.com
Terrible customer treatment by jjmurphy21 on Jan 26, 2006
The product manufacturer then called him to verify that my product was eligible, and when I called to confirm my appointment, the man at Engineering Industries refused to perform the repair, raised his voice with me, accused... provided bycitysearch.com
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