Terrible Customer Service by chicagojennifer on Dec 10, 2008 The second crew that came out had to completely redo the work of the first crew . Apparently the first crew had not done the job properly. Moreover, they too ran out of flooring . I understand possibly falling short of materials... provided bycitysearch.com
Cheap product by Nanette W. on Apr 28, 2008 The service was friendly but they insured us that the laminate would be great for our home. We had two toddlers and a large dog. We had warping within three months of installation. Would not recommend their product at all!... provided byinsiderpages.com
Thrilled with Luna by bridgetspillane on Aug 21, 2007 I just purchased carpeting for my living room and dining room from Luna. I cannot speak highly enough about how totally pleasant this purchase was. The price was affordable, the service was courteous, and the installation... provided bycitysearch.com
EXCELLENT! by arlean3 on Oct 18, 2007 Thanks to Jimmy, my husband and I have the carpeting that we've always dreamed of. The service was 100% from the sale to the installation. We will buy carpeting again. It is the best... provided bymaps.google.com
Great quality! by susanjames on Aug 21, 2007 The people that we dealt with from the very beginning, purchasing the carpet, to the installation were so polite and friendly. It made me very comfortable while they were in my home. Now I have beautiful, quality carpet and... provided bycitysearch.com
Bad Service by Richard G. on Mar 5, 2007 Kept making appointments for sales person to come to my house, always a no show, finally one showed. Installation day the carpet was cut to small didn't... provided byinsiderpages.com
HORRIBLE by tripprea on Mar 3, 2007 The buereacracy at their customer service department is so bad you can't get any appropriate response out of anyone. Don't follow through on what they say they are going to do. Kate Zilke customer service manager is incompetent,... provided bycitysearch.com
Horrible, Incompetent, Bad Service, Unresponsive by Tripp R. on Mar 3, 2007 Really they only sell the carpet and sub-contract the installation, so they have no control over the quality. The buereacracy at their customer service department is so bad you can't get any appropriate response out of anyone.... provided byinsiderpages.com
No title by a Yahoo! Local User on Jan 18, 2006 I am just mad that I passed up a great great deal to do my whole house at the time. We had our basement completed. I am looking to buy again from now. I would refer them to anyone. Their service was so much better than that... provided bylocal.yahoo.com
rude salespeople by KRIS R on Oct 12, 2007 When I told the sales person I was not interested in buying today, he would not even measure the rooms for an estimate. He became aggitated and stomped out of my house. Obviously,... provided bymaps.google.com
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