Nice Stay by usprez2b
2 contributions on Feb 10, 2008 The only drawback was the service and hospitality. The innkeepers never introduced themselves to us even though we could hear they were standing close by in the kitchen. The woman who attended to us during our entire stay... provided bytripadvisor.com
Exceeded our expectations! by acerosie
4 contributions on Sep 18, 2007 Our room was huge, bright, clean, and very comfortable. The buildings were conveniently located, well maintained, and nicely decorated. The common areas, eating areas, and grounds were charming. The breakfasts were wonderful.... provided bytripadvisor.com
Nice Inn by joan24
8 contributions on Jul 22, 2006 The breakfast was better than expected. There was a breakfast menu with many choices. I think that the management is trying to improve the inn. They emailed asking for suggestions and saying that plans to revitalize Hartwell... provided bytripadvisor.com
Tired! by A TripAdvisor Member on Sep 19, 2005 This inn has potential, but is in desperate need of renovation. Rooms, public spaces and grounds look shabby. Not in the same league as many of the other inns listed in the Distinguished Inns of North America guide. Service... provided bytripadvisor.com
Great experience by A TripAdvisor Member on Dec 2, 2004 It's nerve-wracking to choose accomodations for grandmothers, cousins, and parents, but everyone raved about the place. Some of the above comments have mentioned price. The Hartwell House is definitely more expensive than... provided bytripadvisor.com
What a ripoff! by A TripAdvisor Member on May 16, 2004 For $177 per night, all we got was antique furniture (uncomfortable), bathroom and indifferent breakfast. The only amenities were a clock radio and a telephone for outgoing local calls. The only TV was in a shared sitting... provided bytripadvisor.com
A total delight by A TripAdvisor Member on Aug 7, 2003 The staff was extremely pleasant and helpful, particularly in the case of the manager Danette Kerrigan, who did everything possible to make our stay a happy one. Although I am generally ultra-fussy over travel accomodations,... provided bytripadvisor.com
Hartwell house needs new Management,A.S.A.P. by postalawyer on Aug 1, 2008 When the rain stopped we wanted to open the doors leading to a porch only to find the screen was completely torn and there was no way to keep fresh air in the room without bugs flying into the room.We tried to get the front... provided bytravel.yahoo.com
Lack of attention to details by PAHITTHEROAD
10 contributions on May 26, 2003 We stayed in the former Master Suite. There were water stains on the ceiling, chipped paint, no curtains only cheap dime store vinyl shades...etc. The staff were very nice but there was a lack of attention to detail. . ... provided bytripadvisor.com
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