Terrible customer service by alih on Aug 21, 2006 I have been to this store several times and have always walked away unhappy with the pathetic customer service. As if talking to a mere mortal will shatter the staff's... provided bycitysearch.com
Liars on May 26, 2007 I confronted them and said that my rear derailleur was worse than it was before the tune-up. They blatantly lied and said it was my poor components, I essentially payed them $100 to tell me that. Everything is over priced... provided byinsiderpages.com
Bicycle Habitat by cmc999 on May 7, 2006 Great shop, went there to sign up for Bike New York. Found a great selection of clothing and really helpful slaes folk. Pros: selection ,... provided bycitysearch.com
Bike Snob by BingJai on Mar 5, 2008 If I need to bring a cheap bike in for a tune up, I shouldn't have to feel embarrassed about it, but that's exactly how that guy made me feel. The other staff members were really courteous, but this guy should learn how to... provided bymaps.google.com
can I help you? by brian w. on Jan 10, 2007 I've been in their store plenty of times but they never approach me or ask any how I'm doing or anything. I don't live in NY anymore but while I was there I took all my biz... provided byinsiderpages.com
Ask for Charlie or Hal by bikebabe on Mar 1, 2006 Sometimes you'll get a snot-nosed kid; other times you'll deal with someone whom you could imagine doing customer service for LL Bean. If the help doesn't help you, look for Charlie (graying hair, beard) or Hal (cute white... provided bycitysearch.com
Very Busy shop by Charles M. on Apr 17, 2006 The mechanic with the dreds is awesome. They have a large staff and some of the newer guys can be 'uneven' but you can always go to one of the older guys and get great advice. PROS: great selction and service, very busy sometimes... provided byinsiderpages.com
2 bad experiences here by scsolow on Nov 11, 2005 The guy who helped me seemed to have little knowledge and also showed little interest in helping me. The second time was worse. I asked a man (owner) for noseless saddles. His response, No we don't have them, that's stupid... provided bycitysearch.com
Horrible customer service by peter s. on Feb 21, 2006 Brought the bike in to check the crank and/or bottom bracket and was scolded by a sales person for continued riding the bike after noticing the noise. (Keep in mind the bike had only been ridden around the block less than... provided byinsiderpages.com
terrible service by wtdtan on Sep 20, 2005 I went in there recently looking for a helmet. i was obviously interested in helments, but no one helped me until i asked....10 minutes later. still bought it though, but i prefer not to go there actually. it seems like they... provided bycitysearch.com
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