Does not honor 30 day guarantee on service calls. by 113169 on Jul 3, 2008 The technician pushed two buttons to reset the machine and left ten minutes after arriving. Fifteen minutes later the same thing happened and the washer never filled again. We called called CCA and were told that we would... provided bycitysearch.com
WONDERFUL EXPERIENCE by Rebecca S. on Nov 6, 2008 He was absolutely WONDERFUL. He understood my stress, my situation, and I felt as if he actually cared. This from a service company? He quickly diagnosed the issue and had it repaired in less than 20 minutes. I asked him... provided byinsiderpages.com
Hopefully you'll get the good repairman; otherwise its an expensive version of Amateur Hour... by bobsteroni on Nov 27, 2007 Even though I was promised credit for the misdiagnosis overpayment; it never happened. The schduler/owner/foreman creep refused to issue credit even though the first repairman acknowledged he had misdiagnosed and promised... provided bycitysearch.com
Terrible Customer Service!! Avoid!! by betsy m. on Mar 4, 2008 Refrigerator repair tech broke copper wiring for ice maker while trying to fix thermostat. Water soaked and damaged basement carpet. Refrig still not working. Service manager took a long time to call me back and was very... provided byinsiderpages.com
Bad Business-Avoid, if you can by Contributor on Oct 22, 2007 We called the manufacturer who sent Capitol City out to do the repairs. They tightened the hinges and said everything would work great now. We used the oven again ((+1 year) on Thanksgiving ), and I went to open the door... provided bycitysearch.com
I was SHOCKED by how bad they were. by Eric S. on Oct 18, 2007 He also used a trick to convince me that there was nothing wrong with my refrigerator that was so obvious that even I spotted it. 3) The owner was even worse. 4) Both the repairman and the owner accused me of being drunk... provided byinsiderpages.com
Capital City, raising the standard for the service industry by holysmokesii on Jun 13, 2007 From past experience of the first two companies listed, I was pleasently supprised at the fair price quote offered to me. Although the tech completely looked over my pair (washer and dryer) the technition fixed what was needed... provided bycitysearch.com
Avoid!!! ... incompetent and/or dishonest by Bob S. on Sep 1, 2006 Must be broken wire inside door. Nothing I can do 24 hours, total of over $200 spent - still no ice, no light. 3rd visit. A completely different technician came out on 3rd try; quickly refuted several conclusions of first... provided byinsiderpages.com
If you use them after reading the reviews... by lenpivarbuilder on Oct 14, 2008 Capitol Cities Insurance Co would not pay said it was my word against their service man. My insurance company paid and as a result raised my premium. My building company no longer will use any appliance that uses Capitol... provided bymaps.google.com
No title by catluvr on Sep 15, 2007 They fixed our dryer, same day, no problems and gave us an honest estimate on our washer. The estimate allowed us to decide to purchase a new washer. We read many mixed reviews about this company but are happy to report that... provided bylocal.yahoo.com
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