1st time I've renewed an apt. lease by -Anonymous- on Feb 13, 2005 I originally planned on just transferring within the complex, but I noticed while visiting a 2nd floor apartment that the sound of someone vacuuming upstairs filled the entire downstairs unit (translation--don't live below... provided byapartmentratings.com
referral by -Anonymous- on Jan 27, 2005 We have seen nothing but good things here and have had above average service both from the office and maintenance. We've been really impressed at how responsive they are. We strongly recommend this place to call home. . ... provided byapartmentratings.com
It's nice to come home by -Anonymous- on Dec 6, 2004 I LOVE my apartment!!! I have recently moved in and am soooo happy. I have met a lot of my neighbors who all rave about this community and the staff. The staff was so nice when I leased and helped me with all my questions.... provided byapartmentratings.com
wish you were here by -Anonymous- on Aug 24, 2004 Although there has been some recent changes in the staff, they have always been very helpful and pleasant. The maintenance guys are great. We constantly see them out picking up trash and working hard. We have gone to all... provided byapartmentratings.com
Love it here by -Anonymous- on Aug 20, 2004 We have really enjoyed all the events that they put on, it is amazing that there are usually about 300-500 residents attending. We walk the property alot as part of our exercise program and have been impressed with how well... provided byapartmentratings.com
what customer service is all about!!! by -Anonymous- on Aug 20, 2004 I have been at Monterey Ranch for about two years and the staff is nothing but nice to me everytime I come in the office. They are what I expect in my office staf and what i expect from a customer service... provided byapartmentratings.com
Feels like home by -Anonymous- on Aug 18, 2004 Without hesitation, the office staff offered to put us in a hotel while the flood was being addressed. We were not inconvenienced at all and they took the time to follow up to make sure that everything was resolved. We appreciate... provided byapartmentratings.com
glad my lease is up by -Anonymous- on Jul 29, 2004 The office staff has been a huge pain. A maintance request took a whole month to get done. Usually over a week. I laugh when I am on hold with the office and I hear about their seal of service. They are trying to have me... provided byapartmentratings.com
Declining Fast by Biker76 on Jul 20, 2004 Although, when you live in a complex that big you should expect this. Do your self a favor and move into a smaller complex in the neighborhood. You'll probably find a cheaper rate too. . ... provided byapartmentratings.com
DMV style staff by -Anonymous- on Jun 27, 2004 The staff are useless and condescending. The place is getting ghetto very quickly, and they quibble with you about small details while the overall complex degrades around them. I cant wait... provided byapartmentratings.com
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