Its a six page questionaire and you must include pictures of the mattress, which you mail to them. When they recieve the packet they will then contact you to let you know weather the damages, bad mattress will be replaced.... provided bycitysearch.com
Do not buy from here! financing is a joke by Whitney on Jul 9, 2008
we were told we were able to return the side table we bought with the couch if it didn't fit in our living room, it didn't fit and they wouldn't return it, it also had some damaged parts which they replaced about a week or... provided bymaps.google.com
Worst retail experience of my entire life by bestrecs on Aug 29, 2007
They forgot to put in the request, so I had to spend hours on the phone explaining what had happened to ensure we got our refund. On top of that, they were extremely rude and inconsiderate. Round 3: They attempted to deliver... provided bycitysearch.com
I WILL NEVER BUY FURNITURE HERE AGAIN!!! by Mike on Feb 18, 2008
They said there's nothing they can do. We called the store for help and they said there's nothing they can do. We also complained about all the parts including armrest are getting loose (We've only had it for less than two... provided bymaps.google.com
good selection and prices but furniture delivery and warranty situation by gte190f on Feb 11, 2007
Their policies are designed to screw the customer and protect themselves. This is in stark contrast to some other smaller furniture businesses. 2.) The delivery situation is ridiculous. If you can't pick up your own furniture,... provided bycitysearch.com
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