Its good to shop around...NOT! by Deb A. on Mar 17, 2008 I wondered why they would have those products if they aren't good. Good question, huh? Luke was great and very knowledgeable...he totally had our confidence. Kevin in installation was also extremely professional and handled... provided byinsiderpages.com
Bad situation gone good. by Anne L. on Jan 9, 2008 After reviewing our case and this posting, Fredericks agreed to solve the situation with us, and asked us to take the concerning posting down. We agreed but felt we at least had the right to keep it posted for a few days... provided byinsiderpages.com
An insider's view of this company...... by bradorama58 on Dec 31, 2008 I was personally responsible for carrying forth the decisions and subsequent solutions for every customer concern or complaint. The owner, Eric Blakemore, reviews and ensures each solution is done promptly and done fairly.... provided bycitysearch.com
Excellent service and delivery! by Leeroy J. on Jan 4, 2008 I talked to Rick Stjern regarding our emergency, he recommended we come to the store and see the washer and make sure it was what we wanted. After an expert presentation by Rick, we decided it was indeed what we wanted. The... provided byinsiderpages.com
No title by Guest17248 on Nov 11, 2008 Great prices, awesome customer service. Came to our rescue with out any... provided bysuperpages.com
Prices and service and selection. All in one place by Richard M. on Jan 3, 2008 Our salesperson Luke Colby was terrific. He matched prices, and even beat some internet prices. He also steered us away from certain models he knew were problematic. A level of customer service that we were not accustom to... provided byinsiderpages.com
Owner of Fredericks' reply to "Broken promises, delayed delivery, installed incorrectly" concern of a valuable customer by AppliancePro on May 14, 2008 Only after we arrived on site did we both learn your existing countertop opening was overcut ( too large ) to fit the downdraft we selected. We returned that unit, and replaced it with a different brand that would fit. Yes,... provided bycitysearch.com
In the Nick of time! WOW factor. Customer for life by William T. on Dec 31, 2007 I had not heard of them before. We called,( cool phone number 425-885-0000) told them of our dilemna, and they listened. We had a new fridge delivered the next day, which saved our christmas! Thanks so much to all the staff... provided byinsiderpages.com
Horrible Customer service by blues on Dec 26, 2007 It wasn't. We had a contracter there to install the microwave but since it wasn't delivered we wasted our money. After much negotiating they agreed to install it for free, yet they refused to give us the promised $50 off.... provided bydexknows.com
A Very Bad Experience with Frederick's by JB on Aug 20, 2007 Each time they came, they said they didn't have the parts they needed to do the job. They scheduled each visit without checking with us first and they became quite terse on the phone after they arrived and we were on vacation.... provided bymaps.google.com
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